Increased Customer Engagements
Improved
Web traffic
Improved
Conversion Rates
Using natural language, customers can place an order on the any of their desired platform, Chatbots also helps users check their order status, open tickets, and answer frequently asked questions. Our bots can even be used to send personalized promotions and offers based on past purchases and customer requests.
Learn More...virtual assistant help customers keep track of their purchases and shipped orders by reducing the number of steps needed to get this information. Customers can track orders and view status details, Customers can choose open orders to track based on descriptors.
Learn More...Purplegrids chatbot makes it easier for small businesses to offer curbside service to customers, the chatbot, connects customers to businesses after they place an order so that there’s no need for them to enter the building to get their purchase, it supports barcode to quickly scan to get it done.
Learn More...Assists retail sales associates interacting with customers and minimizes their time behind workstations.Retail chatbots can be embedded into every customer touchpoint, to provide a streamlined experience within a store to help customers in their queries of item location, right-fit & discount offers at the point of sale.
Learn More...Purplegrids Chatbots can check the Status of Delivery, Track Delivery in Progress, Find User Location and even route delivery by Google Map.Purplegrids Chatbots can check the Status of Delivery, Track Delivery in Progress.
Learn More...Chatbot can notify Customers of Partial or Null Fulfillment, and process returns, Update Order for Unavailable item and process returns, it can also connect to Payment gateway to Credit the Refund and notify customer.
Learn More...Start accepting chatbot based payments for your purchases, the platform offers multiple payment options like Credit Cards, Apple Pay, Netbanking, Wallet, UPI/QR and other modes of payments and also send receipts in email.
Learn More...Hospitals and clinics can leverage chatbots to increase brand awareness by engaging customers in the digital channels, the bot based on the conversation could segment visitors and generating new leads, and even setting up appointments could thus occur within the same conversation.
Learn More...PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.