5 Ways Conversational AI will Revolutionize Your Contact Center
Sep 1, 2020
Conversational AI
Dheepa Bala
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Learn how contact centers can leverage conversational AI to adapt to a high-volume call world and boost efficiency. While contact centers under siege from the Covid-19 pandemic […]
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How AI Chatbots can Support your Hospital Amidst the COVID-19 Pandemic
July 30, 2020
AI in Healthcare
Joseph Alistair
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The COVID-19 pandemic has affected many businesses across the nation, particularly those specializing in healthcare and medical treatment. The challenges faced by these businesses are only amplified by the pandemic and therefore must be addressed innovatively […]
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Purplegrids AI enhances customer interaction in a variety of businesses
Sept 26, 2020
AI in Business
Alistair Joseph
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When it comes to supplementing certain facets of your business, AI can be employed to streamline and enhance connections between business and consumer. Furthermore, the demand for AI and its use in businesses across the globe is growing at an unprecedented rate. […]
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Adapting to Change: How Conversational AI Delivers Opportunities in an Uncertain World
Apr 14, 2020
Conversational AI
Dheepa Bala
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The world is already several months into what has been described as the greatest work from home experiment the world has ever seen. The Covid-19 pandemic will result in a seismic change in work and life culture [...]
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